About Emerald Group
The Emerald Group believe in using technology as a force for good. For our customers and for our community.
We began life in a spare bedroom as an IT support business in 2009 and took our first premises in 2010, moving to our purpose-built head office we occupy now in 2015.
We work with start-ups and multi-national corporations. Our clients all have the same thing in common: they want to use technology to achieve their goals and they want the highest level of support and expertise.
We are passionate. We are loyal. We are lifelong learners.
This is the most expensive option but also the most reliable. Emerald has invested in this ourselves to ensure we have dedicated connectivity. Cost can vary quite widely from £300 to £500 per month, although we currently have a really competitive local Warwickshire offer at £290 per month for 100mb upload and download. Remember this provides a dedicated last mile to your building and the Service Level Agreements mean any issues are viewed as business critical with an engineer on site within 4 hours. If you future-proof your business with a 1GB bearer and your business is based in Coventry & Warwickshire, you can benefit from the current Gigabit Connectivity pilot. It is very important to cost all the options and ensure you are not paying more in the long run through the voucher scheme. We are lobbying Government to make it more flexible but at the moment the scheme only covers installation costs and often a three year contract waves this for you.
Emerald Case Studies:
To see our latest case studies, press the button below.
"Emerald has become our go-to for all our technology requirements. If we think we need to address an issue, we contact them and explain, and they suggest a solution not only for immediate use, but also looking at the longer term picture for our business too.
They keep a constant eye on our systems and usage and suggest when appropriate courses of action should be taken to enhance our working environment"
THE HITCHMAN STONE PARTNERSHIP
"In the past, we had experienced problems with IT companies who had the ability over promise and under deliver.
This was not the case with Emerald. Emerald are now our trusted partner for all of our IT support needs. They offer honest, impartial advice that is delivered in a language even the novice can understand.
Having one number that our team can call with any IT or telephone concerns makes such a difference, especially when this is backed up with prompt resolution."
Richard Hall - Inn Express
"We've been working with Emerald for many years and their support has been invaluable on all aspects of IT from maintenance of systems & phones to new purchases and solutions.
Emerald are professional and their services are precise and innovative where needed. Their customer support is outstanding. Highly recommended."
Jeryl Stone - Hitchman Stone
"When your whole business rests on a cloud-based system, having a flexible, cost-effective, secure, and well- maintained solution is what helps you sleep better at night. That's what Emerald is here for"
Leech & Co Solicitors Data Centre Backup