Our Technical Director Simon spent years working for the financial sector in Canary Wharf and brought with him to Emerald a wealth of expertise in pro-active network monitoring as used by the corporates. We have invested in the latest software and a data centre in Northampton which allows us to offer this level of service to all our customers, regardless of size.
Solving IT issues before you experience them
Once we have analysed your IT network and advised on how to improve performance, our relationship continues to ensure it stays performing at the optimum level. 10-15% of IT issues will be resolved by our team before you experience them.
Peace of Mind with IT Back-Ups
Our software alerts us every morning on successful data back-ups. If there are any issues, our team will be onto it at 8am ensuring you have peace of mind when it comes to the security and protection of your business data.
Cyber Security Alerts
We have been asked by the Police Crime Commisioners in the region to share our cyber security data (anonymised of course) as we can see the attempted cyber attacks on our customers, why they were unsuccessful, and how they are evolving. Rest assured our priority for this is to ensure you have no unwanted guests arriving on your network and your IT systems remain secure. We update our cyber security alert system with the latest virus extensions as we receive them meaning we do our very best to keep you and your security ahead of the game.
If you would like to discuss how network monitoring would work for your IT systems, please don't hesitate to get in touch.
Emerald Case Studies
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