Tailored Business Cost Management
Our costs to you are not structured on Platinum, Gold or Silver Packages. We price our packages on our vast industry knowledge and experience. We can guide you on every step to save money and maintain growth. All of our services are designed to ensure maximum value for money and return on investment with a proven track record:
Our customers generally save 25% on standard communication charges with us. We have been able to half the cost for some lucky customers. And in every aspect of our services we can show you the savings you will make over the long term coupled with the increased productivity achieved through more effective communication especially with our business mobile teams. The crucial part of our service is pro-actively monitoring your monthly usage to ensure bundles and tariffs are changed before you start to incur charges. If you would like to take advantage of our free Communication Cost Audit then please call us on 01926 452462 or email firstname.lastname@example.org
Our IT Maintenance packages are flexible and the most cost effective option to keep your business IT operational. IT Support packages start from as little as £10 per computer per month. Read more about our IT Maintenance Packages and we can show you the savings too. 94% of business-critical issues are resolved within 4 hours and the remaining 6% within 24 hours, so none of our customers have experienced downtime for more than one working day EVEN in the case of serious ransomware attacks, flood, and fire. Through pro-active monitoring, 15% of all IT issues (critical and non-critical) are resolved before our customers experience any downtime or loss of productivity.
Reducing Cloud Hosting Costs for Small Businesses
We never recommend this to a business because of speed, capacity, and reliability issues. With the voucher schemes available, it always makes sense to invest in fibre even if it is only to the Cabinet. Geographically, this may be all you are able to access although there are significant investment programmes to ensure this is not the case for much longer. £95m has been allocated by Government in a Local Full Fibre Fund programme to provide a full fibre backbone across the UK, and over £10m has been awarded to the West Midlands. Click here for full details.
What is the best digital infrastructure option for my business?
A very hot topic in today’s world with businesses under constant threat of cyber-attack. The cost to your business of down-time, lost productivity, and reputational damage is potentially huge (see our page on Disaster Recovery). Cyber-attacks are becoming increasingly automated and sophisticated with daily attempts to hack into the IT networks of small to medium sized businesses. You need to secure your business from these costly and often irreparable breaches.
Cyber Prevention is Better than Cyber Cure
At Emerald, we help you avoid the costs of a cyber breach through our pro-active monitoring. In the last 12 months, we have prevented 93.5% of cyber-attacks infiltrating the business IT networks of our customers. Inevitably, with daily attack attempts with sophisticated malware and ransomware, a virus does infiltrate our security measures (it happens to the Government and the NHS too!) and in those cases we have a 100% record of having all the data restored and your business fully operational again within 24 hours. With some of the companies we have started working with after a cyber breach, their return to full operations has often take two weeks or more. Only you can assess the true cost of two weeks lost productivity for your business and many of our IT services will only demonstrate their true value in an emergency.
Below are the following Emerald Services that help you manage business costs:
How We Help
"Emerald has become our go-to for all our technology requirements. If we think we need to address an issue, we contact them and explain, and they suggest a solution not only for immediate use, but also looking at the longer term picture for our business too.
They keep a constant eye on our systems and usage and suggest when appropriate courses of action should be taken to enhance our working environment"
THE HITCHMAN STONE PARTNERSHIP
"In the past, we had experienced problems with IT companies who had the ability over promise and under deliver.
This was not the case with Emerald. Emerald are now our trusted partner for all of our IT support needs. They offer honest, impartial advice that is delivered in a language even the novice can understand.
Having one number that our team can call with any IT or telephone concerns makes such a difference, especially when this is backed up with prompt resolution."
Richard Hall - Inn Express
"We've been working with Emerald for many years and their support has been invaluable on all aspects of IT from maintenance of systems & phones to new purchases and solutions.
Emerald are professional and their services are precise and innovative where needed. Their customer support is outstanding. Highly recommended."
Jeryl Stone - Hitchman Stone
"When your whole business rests on a cloud-based system, having a flexible, cost-effective, secure, and well- maintained solution is what helps you sleep better at night. That's what Emerald is here for"
Leech & Co Solicitors Data Centre Backup