Business IT Support

IT Support Kidderminster

Emerald Group are the specialised IT Support Kidderminster SMB's need. Whether you're looking for a newly-found issue and your current IT solution isn't cutting it, or you're just exploring your options for a future partner you can trust, we're here to work with you.

IT Support Kidderminster Staff by Emerald Group

Kidderminster IT Support

If you are searching for an experienced and knowledgeable IT support company in Kidderminster, Emerald Group can help. Emerald Group provides IT support to SMEs in the West Midlands to help them develop an effective IT structure that will allow them to flourish.

Our IT support ensures that your infrastructure is protected. We are always here to assist you with any IT-related difficulties, no matter how big or how small they may seem.

Our team at Emerald work relentlessly to provide unrivalled value for your IT support. Furthermore, with our no-obligation quotations, you can contact with our specialists in Kidderminster without any hesitation!

IT Support Kidderminster Deserves - Emerald Group

Our IT Support in Kidderminster Includes:

Emerald Group's IT Support in Kidderminster offers a comprehensive range of IT services to guarantee your business runs smoothly at all times. Our IT services include the following:

IT Support Desk - Dedicated professionals that diagnose and solve any IT issues on a daily basis.

Business Mobile Solutions - We can offer your company the finest tariff and data plan at the greatest prices, as we work closely with key mobile providers.

Hosted Telephony - We provide inexpensive and dependable corporate communications systems for offices and organisations, ensuring that you are constantly linked through the cloud and the internet.

Back up and Security - To ensure your company's security, we provide realistic, efficient, and cost-effective security solutions that are suited to your company and the cybersecurity dangers it could end up confronting.

Microsoft 365 - Our business plans offer savings, flexibility, and cost-effective benefits for improving productivity and collaboration within your company.

Why should you consider an IT audit for you business?

Whenever something goes wrong with your IT services, your organisation is going to need help, but where do you start? Where do you go for tailored IT help and a thorough understanding of your needs?

Our IT audits at the Emerald Group are a wonderful place to start when identifying what your company requires to effectively utilise its IT infrastructure. With our business audit, you will receive a clear, succinct report outlining all of the risks and challenges you may face, as well as recommendations on how to resolve them, allowing you to focus on your business, instead of tearing our hairs with IT struggles!

Need an an IT Support Company in Kidderminster? Go with Emerald Group.

  • Our IT help desk has fully qualified IT specialists on standby.
  • Quick communication, from beginning to the end of any ticket.
  • Full protection from cybercriminals.
  • Back up and data recovery, should the worst unfortunately actualise.
  • Proactive IT Support - we can aid in stopping problems before they even occur.
  • The single point of contact for anything IT your business needs.
  • Fully remote or on-site IT support depending on your requirements.
  • Daily maintenance, daily monitoring, helping to prevent our issue prevention for your organisation.
  • Save time and money – we deal with third-party suppliers including Microsoft 365 and leading mobile providers to get great discounts and provide it all in just one monthly invoice within your IT services package.
  • Microsoft and Apple Certified.
  • Boost productivity, performance, and success by ensuring your technology is swift, responsive, and dependable, and that it matches your current company demands.
  • Tired of confusing, seemingly nonsensical jargon? Don't worry about it, we communicate with you clearly to make sure you understand everything to keep you informed, as you should be.

Explore our IT Support in and around Kidderminster

Our staff has extensive expertise providing IT assistance to small and medium-sized organisations. We provide a comprehensive range of IT services to businesses in Kidderminster and the surrounding areas.

Just a few places we provide a variety of IT Support Services:

Laptop IT Support Kidderminster example image from Emerald Group

Don't just take our word how great our IT support can be. When it comes to professional IT support in Kidderminster, we're confident you'll never need to turn anywhere else again. Read what our customers are saying too - click here to find out more!



"Emerald has become our go-to for all our technology requirements. If we think we need to address an issue, we contact them and explain, and they suggest a solution not only for immediate use, but also looking at the longer term picture for our business too.
They keep a constant eye on our systems and usage and suggest when appropriate courses of action should be taken to enhance our working environment"


"In the past, we had experienced problems with IT companies who had the ability over promise and under deliver.

This was not the case with Emerald. Emerald are now our trusted partner for all of our IT support needs. They offer honest, impartial advice that is delivered in a language even the novice can understand.

Having one number that our team can call with any IT or telephone concerns makes such a difference, especially when this is backed up with prompt resolution."

Richard Hall - Inn Express

"We've been working with Emerald for many years and their support has been invaluable on all aspects of IT from maintenance of systems & phones to new purchases and solutions.

Emerald are professional and their services are precise and innovative where needed. Their customer support is outstanding. Highly recommended."

Jeryl Stone - Hitchman Stone

"When your whole business rests on a cloud-based system, having a flexible, cost-effective, secure, and well- maintained solution is what helps you sleep better at night. That's what Emerald is here for"

Leech & Co Solicitors Data Centre Backup

Business Phone Solutions from Emerald Group

Emerald Group Kidderminster Hosted Phone Solutions

Benefits of a Hosted Phone System in Kidderminster

In today's business environment, the concept of a central office with fixed landlines has given way to an even more dynamic and flexible approach. Hosted Cloud PBX (Private Branch Exchange) phone systems have emerged as a requirement that matches with the changing nature of workplace.

Businesses are no longer tied to a particular location, but are expanding nationally and overseas. Its expansion requires the need for seamless engagement and collaboration across several locations and time zones. Hosted phone solutions address this requirement effectively by providing a single communication platform that is accessible from anywhere, at any time.

What's the main benefit of a Cloud PBX solution?

One of the key benefits of a Cloud PBX hosted phone system is its ability to meet the mobility and connectivity requirements of today's workforce. When workers operate remotely or on the road, it's critical to have communication networks that enables them to remain connected via a range of devices - computers, cellphones, and tablets - without concern to geographical location.

Hosted phone systems do this by harnessing the power of cloud technology, which allows calls, messages, and other modes of communication to be accessible across a variety of devices, ensuring that no critical contact is missed!

Why else should you chose a hosted phone system as a Kidderminster SMB?

There are several reasons for Kidderminster organisations to use a Cloud PBX service, and Emerald Group can help! Find out some additional reasons why your company should use a Cloud PBX solution and how we can support you in doing so.

Reduce Organisation Expenditures

Low cost per user, licence may be scaled up in a cost-effective manner by just paying for what you need, no need to pay for an extra fixed-line.

There's no need to spend a fortune on intricate, pricey technology. Everything is stored on the cloud!

Remove the annoyance of software maintenance and upgrade charges.

Because the communication infrastructure is in a single system, call expenses are considerably reduced regardless of where you or your organisation is in the world.

Improve Operational Flexibility for Your Business

Want to work from anywhere? Kidderminster businesses don't have to be restrained by locality, and giving yourself room for expansion is ideal.


Some of the benefits of using a Cloud PBX solution to aid in this include:

  • You maintain complete control at all times. All you need is an internet connection to operate the hosted system from anywhere, at any time.
  • There is no need to adjust those phone numbers! Maintain your current phone number to avoid any issues or confusion with your current clients and to spare yourself from any unnecessary paperwork.
  • Take or receive phone calls no matter where you are. You even have the ability to quickly move between one device and another whilst still on a call!
  • All audio and video calls may be routed to any device, so you'll never overlook a call or a meeting.
  • Long-term consistency is enhanced since all updates are delivered automatically, keeping your system up to date with current features and critical security upgrades at all times.
Cloud PBX Datacentre in Kidderminster

IT Support in Kidderminster That's Made For You

Contact us today to see how we can assist you and your organisation become more productive and cost-effective. Near and around Kidderminster, we're striving to be one of the leading IT support and services companies you can find out there.

Call us on 01926 452 462 or contact us here.

If you would like a no-obligation chat on the IT Support Kidderminster options, please do get in touch.

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