Business IT Support

IT Support Leicester

IT Support Leicester needs and deserves from Emerald Group. Join the ranks of companies around the West Midlands who are looking for a change of pace with their IT support. Embrace our forward thinking approach with our IT support services and enhance your IT experience with us.

IT Support Team in Leicester

Remarkable Leicester IT Support

If you are searching for an experienced and competent IT support company situated in Leicester, Emerald Group can help. Emerald Group provides IT assistance to SMEs in the West Midlands to help them develop an effective IT structure that will allow them to expand as rapidly or as comfortably as they need!

Our IT support gives you the assurance that your systems are covered. If at any time you have any IT-related issues, we are always available to help, irrespective of however big or small your issues may seem.

Emerald works relentlessly to provide unparalleled value for your IT service. Additionally, with our no-obligation estimates, you can talk to us with confidence, knowing your interests are valued.

Emerald Group - Comprehensive Range of Personal, Reliable IT Support for Leciester Businesses

Emerald IT Support in Leicester Involves:

Emerald Group's IT Support in Leicester offers a comprehensive range of IT support and services to guarantee your business runs seamlessly at all times. Our IT services include the following:

IT Support Desk - On a daily basis, our dedicated specialists help to diagnose and troubleshoot any IT difficulties you're facing.

Business Mobile Solutions - As we partner with leading mobile providers, we find your organisation the best tariffs and data plans for the best price that you can find out there!

Hosted Telephony - We provide inexpensive and dependable corporate communications systems for offices and organisations, ensuring that you are constantly linked through the cloud and the internet.

Back up and Security - To ensure your company's security, we provide realistic, efficient, and cost-effective security solutions that are suited to your company and the dangers you (hopefully won't!) encounter.

Microsoft 365 - Our business plans provide savings, scalability, and cost-effective advantages for enhancing internal communication and cooperation.

Run Your Business Through Our Comprehensive IT Audit

Whenever something goes wrong with your IT services, your organisation will want IT help, but where do you start? Where do you go for tailored IT help and a thorough understanding of your needs?

Our IT audits at the Emerald Group are a fantastic place to start when identifying what your company requires to effectively use its IT infrastructure. With our company audit, you will receive a clear, succinct report outlining all of the risks and challenges you may face, as well as recommendations on how to resolve them, allowing you to focus on your operations instead.

Seeking an IT Support Provider in Leicester? Why Emerald Group?

  • Fully qualified IT experts on hand within our IT support desk to help you on call
  • Fast response times, we value your time as well as ours!
  • Full protection from cybercriminals
  • Back up and data recovery should the worst happen
  • Avoid IT problems before they happen
  • A single point of contact for your IT needs
  • Remote and on-site support
  • Day to day maintenance, day to day monitoring, and issue prevention
  • Save time and money – we deal with third-party suppliers including Microsoft 365 and leading mobile providers to get substantial savings and provide it all in just one monthly invoice within your IT services and support package.
  • Microsoft and Apple Certified
  • Increase productivity, performance, and growth by ensuring that your technology is swift, responsive, and dependable, and that it fits your actual business demands.
  • We don't overload you with jargon; instead, we keep things clear and transparent so that you completely grasp any difficulties and remedies you may have.

IT Support Near Leicester - Explore More

Our staff has extensive expertise providing IT support to small and medium-sized organisations. We provide a comprehensive range of IT solutions for companies in Leicester and the surrounding areas.

Just a few places we provide a variety of IT Support Services:

Laptop IT Support in Leicester from Emerald Group

Don't just take our word how great we are at providing professional IT support in Leicester, read what our customers say too - click here!



"Emerald has become our go-to for all our technology requirements. If we think we need to address an issue, we contact them and explain, and they suggest a solution not only for immediate use, but also looking at the longer term picture for our business too.
They keep a constant eye on our systems and usage and suggest when appropriate courses of action should be taken to enhance our working environment"


"In the past, we had experienced problems with IT companies who had the ability over promise and under deliver.

This was not the case with Emerald. Emerald are now our trusted partner for all of our IT support needs. They offer honest, impartial advice that is delivered in a language even the novice can understand.

Having one number that our team can call with any IT or telephone concerns makes such a difference, especially when this is backed up with prompt resolution."

Richard Hall - Inn Express

"We've been working with Emerald for many years and their support has been invaluable on all aspects of IT from maintenance of systems & phones to new purchases and solutions.

Emerald are professional and their services are precise and innovative where needed. Their customer support is outstanding. Highly recommended."

Jeryl Stone - Hitchman Stone

"When your whole business rests on a cloud-based system, having a flexible, cost-effective, secure, and well- maintained solution is what helps you sleep better at night. That's what Emerald is here for"

Leech & Co Solicitors Data Centre Backup

Business Phone Solutions from Emerald Group

Emerald Group Leicester Phone Solutions

Benefits of Hosted Phone Systems in Leicester

In today's business world, the concept of central office with fixed landline telephones has given way to more agile and adaptable approach. Hosted Cloud PBX (Private Branch Exchange) phone systems have emerged as an essential requirement that matches with the changing nature of work.

Businesses are no longer tied to a particular location, but are expanding nationally and worldwide. Company d evelopment requires the need for seamless communication and interaction across several locations and time zones. Hosted phone solutions address this requirement effectively by providing a single communication platform that is accessible from anywhere, at any time.

What's the main benefit of a Cloud PBX solution?

One of the primary advantages of a Cloud PBX hosted phone system is its ability to suit today's workforce's mobility and connectivity needs. When employees work remotely or on the road, it's vital to have communication networks that allow them to stay connected using a variety of devices - PCs, telephones, and tablets - regardless of where they are.

Hosted phone systems do this by harnessing the power of cloud technology, this enables calls, texts, and other kinds of communication to be accessed across a wide range of devices, ensuring that no crucial contact is ignored!

How else can a hosted phone system assist Leicester SMB's?

There are several reasons for Leicester organisations to implement a Cloud PBX service, and Emerald Group can assist you every step of the way. Lets find out some additional reasons why your company should use a Cloud PBX solution and how we can assist you in doing so...

Reduce Organisation Expenditures

Low cost per user, licensing can be built up in a cost-effective manner by just paying for what you need, no need to pay for an additional fixed-line.

No need to invest endless amounts into complicated, expensive hardware. Everything is in the cloud!

Eliminate the pain of software maintenance and upgrade costs.

Communication infrastructure is in a single system, call expenses are greatly lowered no matter where you or your organisation is in the globe.

Improve Operational Flexibility for Your Business

Want to work from anywhere? Leicester businesses don't have to be restrained by locality, and giving yourself room for expansion is ideal.


Some of the benefits of using a Cloud PBX solution to aid in this include:

  • At all times, you have total control. To use the hosted system from anywhere, at any time, all you need is internet service.
  • There's no need to switch phone numbers! Maintain your current phone number to avoid any issues or confusion with your current clients and to spare yourself from any additional paperwork.
  • Take or receive phone calls no matter where you are. You even have the ability to quickly move between one device and another whilst still on a call!
  • All audio and video calls may be routed to any device, ensuring that you never miss a call or a meeting.
  • Long-term consistency is enhanced since all updates are delivered automatically, keeping your system up to date with current features and critical security upgrades at all times.
Cloud PBX Datacentre from Emerald Group

IT Support in Leicester That Works for You

Contact us today to see how we can assist you and your company become more productive and cost-effective. We strive to be the premier IT support and service company in and around Leicester.

Call us on 01926 452 462 or contact us here.

If you would like a no-obligation chat on the IT Support Leicester options, please do get in touch.

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