Business IT Support

IT Support Solihull

We are the specialised IT firm that provides Solihull companies with managed IT assistance that they not only require, but also deserve. Begin your support journey with Emerald's expert team, secure and enhance your IT operations and streamline your IT processes today!

Exceptional Solihull IT Support

If you are searching for a knowledgeable and skilled IT support company situated in Solihull, Emerald Group can help. Emerald Group provides IT assistance to SMEs in the West Midlands to help them develop an effective IT structure that will allow them to flourish.

Our IT support ensures that your infrastructure is protected. We are always here to assist you with any IT-related difficulties, no matter how major it may seem.

Our team at Emerald work relentlessly to provide unrivalled value for your IT support. Additionally, with our no-obligation estimates, you can chat with our Solihull IT specialists without fear of being pressured!

IT Support Team in Solihull

Solihull IT Support - Emerald Group Delivers

Emerald IT Support in Solihull Means You'll Be Getting:

Emerald Group's IT Help in Solihull offers a comprehensive range of IT support and services to guarantee your business runs smoothly at all times. Our IT services include the following:

IT Support Desk - On a daily basis, our dedicated technicians are on call to diagnose and troubleshoot any IT difficulties.

Business Mobile Solutions - We can find your company the optimal tariff and data plan at the lowest price by working with leading mobile providers.

Hosted Telephony - We provide inexpensive and dependable corporate communications systems for offices and organisations, ensuring that you are constantly linked through the cloud whenever you need it.

Back up and Security - To ensure your company's security, we provide realistic, efficient, and cost-effective security solutions that are suited to your company and the dangers it may encounter.

Microsoft 365 - Our business plans offer savings, flexibility, and cost-effective benefits for improving communication and collaboration within your company.

Has your business considered an IT audit recently?

Whenever something goes wrong with your IT services, your organisation is going to require IT support, but where do you start? Where do you go for tailored IT help and a thorough understanding of your needs?

Our Solihull IT audits at the Emerald Group are a perfect place to start identifying what your company requires to effectively use its IT infrastructure. With our company audit, you will receive a clear, succinct report outlining all of the risks and challenges you may face, as well as recommendations on how to resolve them, allowing you to focus on your business instead.

Looking for an IT Support Company in Solihull? Why Emerald Group?

  • Qualified IT experts on call with our IT service desk
  • Fast customer response
  • Full cybercrime protection with our security offerings
  • Backups & data recovery, should your business experience the worst case scenario
  • Proactive IT troubleshooting
  • Single in-house point for all your organisations needs
  • On-site or remote support available
  • Day to day maintenance, proactive monitoring, and issue prevention
  • Save time and money – we deal with third-party suppliers including Microsoft 365 and leading mobile providers to get great discounts and provide it all in just one monthly invoice within your IT services package.
  • Microsoft and Apple certified
  • Maximise productivity, performance, and growth by ensuring your technology is swift, responsive, and dependable, and that it matches your current company demands.
  • We don’t bombard you with confusing terminology, we keep things simple and straightforward for you to fully understand any issues and resolutions you have.

Other Areas Emerald Can Cover:

Our staff has extensive expertise providing IT assistance to small and medium-sized organisations. We provide a comprehensive range of IT services to businesses in Solihull and the surrounding areas.

Here's just a few of the places we provide IT Support Services:

Laptop IT Support in Solihull from Emerald Group

Don't just take our word how great we are at providing professional IT support in Solihull, read what our customers say too - click here!

 

Testimonials

"Emerald has become our go-to for all our technology requirements. If we think we need to address an issue, we contact them and explain, and they suggest a solution not only for immediate use, but also looking at the longer term picture for our business too.
They keep a constant eye on our systems and usage and suggest when appropriate courses of action should be taken to enhance our working environment"

THE HITCHMAN STONE PARTNERSHIP

"In the past, we had experienced problems with IT companies who had the ability over promise and under deliver.

This was not the case with Emerald. Emerald are now our trusted partner for all of our IT support needs. They offer honest, impartial advice that is delivered in a language even the novice can understand.

Having one number that our team can call with any IT or telephone concerns makes such a difference, especially when this is backed up with prompt resolution."

Richard Hall - Inn Express

"We've been working with Emerald for many years and their support has been invaluable on all aspects of IT from maintenance of systems & phones to new purchases and solutions.

Emerald are professional and their services are precise and innovative where needed. Their customer support is outstanding. Highly recommended."

Jeryl Stone - Hitchman Stone

"When your whole business rests on a cloud-based system, having a flexible, cost-effective, secure, and well- maintained solution is what helps you sleep better at night. That's what Emerald is here for"

Leech & Co Solicitors Data Centre Backup

Business Phone Solutions from Emerald Group

Warwick Phone Solution Diagram from Emerald Group

Hosted Phone System in Solihull - What Are The Benefits?

The notion of a central office with fixed landlines has given way to a more dynamic and flexible approach in today's company landscape. Hosted Cloud PBX (Private Branch Exchange) phone systems have emerged as a vital option that matches with the changing nature of work.

Businesses are no longer tied to a particular location, but are expanding nationally and worldwide. Its expansion requires the need for seamless engagement and collaboration across several locations and time zones. Hosted phone solutions address this requirement effectively by providing a single communication platform that is accessible from anywhere, at any time.

What's the main benefit of a Cloud PBX solution?

One of the primary advantages of a Cloud PBX hosted phone system is its ability to suit today's workforce's mobility and connectivity needs. When employees work remotely or on the road, it's vital to have communication networks that allow them to stay connected using a variety of devices - PCs, telephones, and tablets - regardless of geographical location.

Hosted phone systems do this by harnessing the power of cloud technology, which allows calls, messages, and other modes of communication to be accessible across a variety of devices, ensuring that no critical contact is missed!

What else can a hosted phone system do to help Solihull SMB's?

There's a bunch of reasons for Warwick businesses to adopt a Cloud PBX solution, and Emerald Group can help! Check out some more reasons about why your business should implement a Cloud PBX solution, and how we can help you implement these benefits.

Reduce Your Organisation's Expenditures

Low cost per user, licensing can be built up in a cost-effective manner by just paying for what you need, no need to pay for an additional fixed-line.

No need to invest endless amounts into complicated, expensive hardware. Everything is in the cloud!

Eliminate the pain of software maintenance and upgrade costs.

Communication infrastructure is in a single system, call expenses are greatly lowered no matter where you or your organisation is in the globe.

Increase Your Company's Operational Flexibility

Want to work from anywhere? Warwick businesses don't have to be restrained by locality, and giving yourself room for expansion is ideal.

 

Some advantages of employing a Cloud PBX system to help with this include:

  • At all times, you have total control. To use the hosted system from anywhere, at any time, all you need is an internet connection.
  • Maintain your current phone number to avoid any issues or confusion with your current clients and to spare yourself from any needless paperwork.
  • Take or receive phone calls no matter where you are. You even have the ability to quickly move between one device and another whilst still on a call!
  • All audio and video calls may be routed to any device, so you'll never overlook a call or a meeting.
  • Long-term consistency is enhanced since all updates are delivered automatically, keeping your system up to date with current features and critical security upgrades at all times.
Cloud PBX Datacentre from Emerald Group

IT Support in Solihull That Works for You

Contact us today to see how we can assist you and your company become more productive and cost-effective. We aspire to be one of the finest IT support and services companies in and around Solihull.

Call us on 01926 452 462 or contact us here.

If you would like a no-obligation chat on the IT Support Solihull options, please do get in touch.

Speak to Our Experts

Speak to Our Experts

This field is for validation purposes and should be left unchanged.