Are you a consultant or working for yourself?
Do you want to take pro-active care of your IT?
At Emerald we believe the health of your IT is as crucial to your business as your own personal health. We work with companies of all shapes and sizes but the one thing they have in common is business owners who want to pro-actively manage technology to avoid issues rather than panic when a crisis occurs.
The services we provide to manage your IT heartbeat are:
IT Support & Maintenance from £15 per month
We will look after your laptop, PC, Mac etc. for £15 per month including unlimited labour. Most of our support is remote but if we need to visit you on site, we will do that too
Anti-virus / Anti-Spam / Anti-Malware from £3 per month
Protect your technology from known viruses and malware by investing in market-leading security software
Ransomware Protection from £3 per month
Although anti-virus is a must, it will only protect you from known viruses and malware. Ransomware Protection will detect unusual behaviour on your computer and shut it down. For example, if your computer suddenly starts encrypting files. It sends us and you an alert that we can then investigate.
Back-up Monitoring from £5 per month
Prevention is better than cure but it is crucial when dealing with technology to have both. If your business data is critical, it’s important to remember you are only as good as your last back-up. If you do manual back-ups daily and alternate your external hard drives, then we can monitor that back-up from £5 per month. If you need greater protection we can run disaster recovery procedures too.
Automated Offsite Back-up from £25 per month
If you are running manual back-ups we still recommend an automated back-up solution offsite as a belt & braces approach. The decision will be down to you with regard to how quickly you want your data fully restored in the event of a breach. It’s a bit like we look after our bodies by both eating well and exercising. You can do one and not the other but the best results will be when you do both! However, if you don’t do a manual back-up at all and will struggle to do so we highly recommend offsite as your emergency service!
Professional Telecommunications from £10 per month
Do you advertise a landline number for prospects to call? What happens when trey ring? Does it go to a voicemail? You can improve your landline communication with a virtual number from £10 per month. It comes with an online portal that allows you to control where the calls divert to: your mobile, a virtual assistant, or call-answering service. And you can record personal greetings and voicemails. You can set it by regular hours or ad-hoc. We can also port in your existing number. In a world where customer communication is key, please do think about what experience you provide. The features of a professional phone system are fully affordable with this service!
Other services we offer that may be of interest:
- Document Collaboration
- Mobile Communications
- Productivity Software
Let us take the best care of your IT health! Call 01926 452462
Latest News
Testimonials
"Emerald has become our go-to for all our technology requirements. If we think we need to address an issue, we contact them and explain, and they suggest a solution not only for immediate use, but also looking at the longer term picture for our business too.
They keep a constant eye on our systems and usage and suggest when appropriate courses of action should be taken to enhance our working environment"
THE HITCHMAN STONE PARTNERSHIP
"In the past, we had experienced problems with IT companies who had the ability over promise and under deliver.
This was not the case with Emerald. Emerald are now our trusted partner for all of our IT support needs. They offer honest, impartial advice that is delivered in a language even the novice can understand.
Having one number that our team can call with any IT or telephone concerns makes such a difference, especially when this is backed up with prompt resolution."
Richard Hall - Inn Express
"We've been working with Emerald for many years and their support has been invaluable on all aspects of IT from maintenance of systems & phones to new purchases and solutions.
Emerald are professional and their services are precise and innovative where needed. Their customer support is outstanding. Highly recommended."
Jeryl Stone - Hitchman Stone
"When your whole business rests on a cloud-based system, having a flexible, cost-effective, secure, and well- maintained solution is what helps you sleep better at night. That's what Emerald is here for"
Leech & Co Solicitors Data Centre Backup
