Highly Effective Managed IT Support
At Emerald, we have a group of knowledgeable first, second, and third-line engineers who can identify and address common IT problems. We effectively offer managed IT support services to all of our clients. We respond to calls and emails that come into the help desk, but we also use proactive monitoring to address issues before you even see them. Around 15% of defects are fixed in this way.
Managed IT Support Services
Managed IT support services at Emerald can be highly effective for businesses of all sizes, for several reasons. We offer so much expertise and experience across our team at Emerald. We provide access to our team of experienced and certified professionals with a wealth of technical knowledge and expertise in various fields of IT. We offer valuable insights and provide proactive solutions to help prevent IT issues from occurring in the first place – working with you every step of the way!
Save Money with Emerald IT Support
Getting straight to the point, our IT support will save you money long term! Hiring an in-house IT team can be expensive, especially for smaller businesses. Managed IT support services offer a cost-effective alternative that can help reduce IT costs while providing access to our high-quality technical support and services at Emerald.
Delivering Effective IT Solutions
Outsourcing IT support allows businesses to focus on their core competencies and strategic initiatives, without being distracted by IT issues and concerns, meaning you can focus on your core business and its needs, while we take care of everything else!
Scalability
At Emerald, we work with you – you and your business take priority. Our managed IT support services can be easily scaled up or down depending on the changing needs of your business, without the need for additional investment in hardware, software, and personnel. We also help businesses stay on top of the latest security threats and vulnerabilities, and implement robust security measures to protect their data and systems from cyber-attacks and other security breaches – We offer many security options!
Get In Touch
Managed IT support services at Emerald Group, will provide you and your business with peace of mind, while helping you save money, improve productivity, and stay ahead of the competition. Find out more today by contacting us below OR book a FREE consultation with our experts.
Business IT Support
Testimonials
“Working with Emerald is always a pleasure. Highly professional and always seeking to give their clients the best service they can."
JERYL STONE - THE HITCHMAN STONE PARTNERSHIP
“The Technical Support team at Emerald always go the extra mile to keep our business technology running. They are customer focused and always ready to help. Their expertise is invaluable and they offer the highest levels of service even when under pressure."
GILL MASSEY-NORTH - COUNTRYWIDE TAX & TRUST CORPORATION
