About Us

Our Expertise

Read all about our expertise and knowledge here. Our team of IT support professionals specialise in various areas to best meet your IT requirements. Find out more here.

Expertise behind Emerald

Darren has a BSC in Information Technology and started his career in the public sector delivering large IT infrastructure projects for education. His work in the private sector has included relocation projects for GS1 UK Ltd, Langley Waterproofing, and Langley Eco for both their IT migration and expansion plans.

For Emerald he has led on a number of projects planning and implementing IT network infrastructure in the UK for international companies including Teupen Europe and SFC Europe Ltd. These projects have involved liaising with the Group IT departments in Germany and Dubai to ensure compliance. Darren has extensive experience mapping electronic workflows in various sectors and is a DocuWare specialist

Simon Wilks: Connect on Linked In

Simon is a Microsoft Certified Professional and a Microsoft Certified Technology Specialist. He is currently completing the next module of his Microsoft Certified Solutions Associate (MCSA) training in SQL Database Management. His career experience has involved managing IT networks for large corporate financial services companies in Canary Wharf to smaller businesses to education. Simon’s expertise is in security, IT resilience, and pro-active network monitoring. He has led on strategic IT reviews, and the subsequent implementation of recommendations, which Emerald have completed for Tier One Capital, Cardinal Wiseman School, Sealability Ltd, and Mac Contracting


The Emerald Team includes Microsoft Accredited and Apple Accredited Support Engineers, HP Specialists, Sophos Cyber Security expertise, and experience planning and delivering Dynamics CRM and Dynamics Nav projects


“Working with Emerald is always a pleasure. Highly professional and always seeking to give their clients the best service they can."


“The Technical Support team at Emerald always go the extra mile to keep our business technology running. They are customer focused and always ready to help. Their expertise is invaluable and they offer the highest levels of service even when under pressure."


If you would like a no-obligation chat on the Our Expertise options, please do get in touch.

Speak to Our Experts

Speak to Our Experts

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