Backup & Security

Disaster Recovery

Disaster recovery from Emerald ensures your IT systems are back operational within 24 hours following any major IT incidents or connectivity issues. Avoid any negative impact on your business and contact Emerald Group today.

What is Emerald's Disaster Recovery service?

We provide a full IT Disaster Recovery service to ensure you are operational within 24 hours following hardware failure, loss of digital connectivity, a cyber-attack, fire, theft, or natural disaster.

Would I benefit from Emerald's Disaster Recovery service?

If you are an organisation who needs to remain operational due to contractual obligations or business necessity and relies on your digital connectivity and IT systems, then our service will benefit you.

How will I benefit from Emerald's Disaster Recovery service?

Emerald’s full IT Disaster Recovery service means you have complete peace of mind that your operations will continue to function in the face of any threat. Even in worst case scenarios, your IT operations will be completely re-established within 24 hours at a location of your choice following a fire, flood, or natural disaster. The service also covers loss of digital connectivity to your premises and any loss of critical IT hardware. You will receive a comprehensive IT Disaster Recovery Plan for information and training purposes as well as quarterly testing with your organisation.

Here are some points to get you started ...

How resilient is your business?

Ask yourself, what are the main hazards faced by your business and what impact could they have? The hints below are taken from the website and our own experience!

  • Assess your current risks: The government recommend you look at your current situation with regard to security; fire prevention; services including power, phone lines, & broadband; IT equipment; and insurance.
  • Identify what is business critical: What can you not operate without in terms of business data, equipment, communications, minimum staff numbers, premises etc.?
  • How long can you afford to be 'in recovery' for?:  How quickly do you need to be back at full capacity? Identify the stages between disaster and normal operational capacity and the maximum time frame each stage would have.
  • Who is responsible for recovery: Identify the key members of the team that will implement the stages of the Recovery Plan.
  • Test your Recovery Plan: Your team need to be confident enough with the plan to deliver it under pressure. We routinely test all our offsite data back-ups for our customers to ensure we can complete a full data restore the same working day, where they to lose everything.

We are happy to share our experience and discuss any concerns you have. Getting your business back on its feet after a blow is what we are here to do. Call Darren on 01926 452462


"Emerald has become our go-to for all our technology requirements. If we think we need to address an issue, we contact them and explain, and they suggest a solution not only for immediate use, but also looking at the longer term picture for our business too.
They keep a constant eye on our systems and usage and suggest when appropriate courses of action should be taken to enhance our working environment"


"In the past, we had experienced problems with IT companies who had the ability over promise and under deliver.

This was not the case with Emerald. Emerald are now our trusted partner for all of our IT support needs. They offer honest, impartial advice that is delivered in a language even the novice can understand.

Having one number that our team can call with any IT or telephone concerns makes such a difference, especially when this is backed up with prompt resolution."

Richard Hall - Inn Express

"We've been working with Emerald for many years and their support has been invaluable on all aspects of IT from maintenance of systems & phones to new purchases and solutions.

Emerald are professional and their services are precise and innovative where needed. Their customer support is outstanding. Highly recommended."

Jeryl Stone - Hitchman Stone

"When your whole business rests on a cloud-based system, having a flexible, cost-effective, secure, and well- maintained solution is what helps you sleep better at night. That's what Emerald is here for"

Leech & Co Solicitors Data Centre Backup

If you would like a no-obligation chat about our disaster recovery services, please do get in touch.

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