What is Emerald IT Network Monitoring?
Our IT Network Monitoring service is pro-active monitoring of performance, capacity, and security of all aspects of an IT network: hardware, software, back-ups, and connectivity.
Would I benefit from Emerald IT Network Monitoring?
If you are an organisation with an IT network used by 5-50 employees then you will benefit from Emerald's IT Network Monitoring.
How will I benefit from Emerald IT Network Monitoring?
15% of issues that have the potential to cause downtime to your technology are identified and resolved before any downtime occurs saving you precious work hours and avoiding IT frustration when that important report, presentation, email needs to be done!
Our IT Network Monitoring gives you peace of mind that performance, capacity, and security are continually monitored (and the crucial areas monitored 24/7) so that nasty IT surprises are minimised as much as is technically possible! A good example is a capacity on your network: pro-active monitoring means we notify you of any potential capacity issues and our recommendations in enough time for you to evaluate and decide upon a course of action rather than being told you’re running out of space and the next day everything grinds to a halt. This is particularly important for any organisations running software applications that have new data added to them continually e.g. databases, CRM systems, ERP systems, Stock Management etc.
Pro-active monitoring provides you with vital statistics as business intelligence for you to use to make data-driven decisions on future improvements for your organisation. As part of our Roadmap service, we work with you to understand where you want to be and what technology you need when you get there. Like British Cycling, it’s all about marginal gains! Pro-active monitoring helps you make and assess the impact of incremental improvements which keep your technology operating at the optimum level for your needs.
Call 01926 452462 to start your Emerald journey with an initial IT Audit for just £125
Business IT Support
"Emerald has become our go-to for all our technology requirements. If we think we need to address an issue, we contact them and explain, and they suggest a solution not only for immediate use, but also looking at the longer term picture for our business too.
They keep a constant eye on our systems and usage and suggest when appropriate courses of action should be taken to enhance our working environment"
THE HITCHMAN STONE PARTNERSHIP
"In the past, we had experienced problems with IT companies who had the ability over promise and under deliver.
This was not the case with Emerald. Emerald are now our trusted partner for all of our IT support needs. They offer honest, impartial advice that is delivered in a language even the novice can understand.
Having one number that our team can call with any IT or telephone concerns makes such a difference, especially when this is backed up with prompt resolution."
Richard Hall - Inn Express
"We've been working with Emerald for many years and their support has been invaluable on all aspects of IT from maintenance of systems & phones to new purchases and solutions.
Emerald are professional and their services are precise and innovative where needed. Their customer support is outstanding. Highly recommended."
Jeryl Stone - Hitchman Stone
"When your whole business rests on a cloud-based system, having a flexible, cost-effective, secure, and well- maintained solution is what helps you sleep better at night. That's what Emerald is here for"
Leech & Co Solicitors Data Centre Backup