About Us

Work With Emerald

Work with Emerald! We are a forward-thinking, people-centric IT support and infrastructure management company working with a range of businesses and organisations across the West Midlands.

Careers At Emerald Group

Emerald are a forward-thinking, people-centric IT support and infrastructure management company. We work with a range of businesses and organisations across the West Midlands and our vision is to be the region's number one trusted IT partner. We are looking for people who believe in that vision and can demonstrate the drive and initiative that will help us achieve it. Experience isn't always essential, depending on the role advertised, but a desire to learn and a passion for technology are crucial requirements.

We believe in promoting from within so you could start with us as a work experience student and end up as our IT Operations Manager in just a few short years. Upon induction, you will select an Emerald Career Pathway with our guidance and together we will set a realistic time frame for you to achieve the relevant levels as well as agree the monetary reward upon completion of each level. You career progression solely depends upon your ability to consistently make best use of your potential.

If this sounds of interest to you, take a look at our vacancies below and send your CV to careers@emerald-group.co.uk. The roles below have the start dates indicated. We will read your CV and be back in touch with selected candidates to arrange an interview with our Technical Director and Technical Supervisor.

We are an Equal Opportunities and Disability Confident employer. We welcome all applicants with the essential criteria for the role. Reasonable allowances and adjustments to the working hours, environment, and day to day activities can and have been changed and we welcome a conversation with you about your needs


"Emerald has become our go-to for all our technology requirements. If we think we need to address an issue, we contact them and explain, and they suggest a solution not only for immediate use, but also looking at the longer term picture for our business too.
They keep a constant eye on our systems and usage and suggest when appropriate courses of action should be taken to enhance our working environment"


"In the past, we had experienced problems with IT companies who had the ability over promise and under deliver.

This was not the case with Emerald. Emerald are now our trusted partner for all of our IT support needs. They offer honest, impartial advice that is delivered in a language even the novice can understand.

Having one number that our team can call with any IT or telephone concerns makes such a difference, especially when this is backed up with prompt resolution."

Richard Hall - Inn Express

"We've been working with Emerald for many years and their support has been invaluable on all aspects of IT from maintenance of systems & phones to new purchases and solutions.

Emerald are professional and their services are precise and innovative where needed. Their customer support is outstanding. Highly recommended."

Jeryl Stone - Hitchman Stone

"When your whole business rests on a cloud-based system, having a flexible, cost-effective, secure, and well- maintained solution is what helps you sleep better at night. That's what Emerald is here for"

Leech & Co Solicitors Data Centre Backup

If you would like a no-obligation chat on the Work with Emerald options, please do get in touch.

Speak to Our Experts

Speak to Our Experts

Receive offers, promotions and updates. You can change your preferences at any time as per our Privacy Policy.*
This field is for validation purposes and should be left unchanged.