IT Support

In today’s digital age, cybersecurity is more critical than ever. With cyber threats on the rise, businesses of all sizes must take proactive measures to protect themselves and their customers’ data. One effective way to demonstrate your commitment to cybersecurity is by obtaining a Cyber Essentials certification. But is it really necessary for your business?…

We’ve all been there before – someone accidentally deletes an email from the company Microsoft 365 server, or worse they were only stored locally. Before you know it, you’re left with a pile of unanswered emails and limited ways to get them back. It’s no wonder that it can be very stressful when something like…

​Every day we hear about new technologies and services that will change our way of life. One of these is Voice Over Internet Protocol (VOIP) Technology. If you’re thinking about the type of phone system you want in your business, VOIP could be the best choice. But what is it? What is VOIP, and why…

Is Your Fibre Broadband Full? One of the first things we determine with any new prospective customer is the quality of their internet connection. Upload and download are important depending on what IT and technology services you are looking to run. An internet phone system (VoIP) needs good upload for decent call quality; while cloud…

£95 Million Allocated for Full – Fibre Broadband You may have seen the announcement from Government last week of an additional £95m allocated to local full-fibre broadband projects. And you probably weren’t as excited as us by it because you didn’t feel it had any relevance to you or your organisation. But it really does. When…

Would you like to sleep easy at night knowing that your business critical data is being well cared for? A recent customer of ours told me she felt smug when she listened to people talk about ransomsware viruses and cyber security because our support and back-up procedures gave her total peace of mind. And she’s…

FREE GDPR Resources  If you are struggling to get to grips with GDPR, please take a look at our resources below to help you: Free Data Protection Policy Template Form for Notifying ICO of a Data Breach  Please note all this information is supplied for guidance only and does not guarantee compliance.

GDPR (General Data Protection Regulation) is on its way and it seems to have caused a flood of panic across the business and not for profit communities. I wanted to reassure you all that help and support is out there and it always has been. GDPR is not about IT systems, although IT support companies like…

Are you a consultant or working for yourself? Do you want to take pro-active care of your IT? At Emerald we believe the health of your IT is as crucial to your business as your own personal health. We work with companies of all shapes and sizes but the one thing they have in common…

I recently did a Facebook Live on my recommendations for off-the-shelf software products businesses can make use of to improve productivity. My disclaimer at the beginning was that there is no Holy Grail. There is no off-the-shelf IT product that is going to solve all our problems as business owners. That said, there is some…